Hi, I'm trying to download the footprint of the A7672 module, but it's just converting files and never finishes.
I thought it was just the one in question, but I checked other items and this one is the same way, you can check it.
Added 1 year, 11 months ago.
Hello there,
Thank you for contacting us! We were able to download the part without any problems at this time. Could you please try downloading it again and let us know if you encounter the same difficulty?
Furthermore, if possible, kindly inform us of the format you prefer so that we may investigate further.
Best regards,
Ron.
Answered 1 year, 11 months ago.
I am in need of the Altium format and now it is showing the following error in the download:
Oh Snap!
We're sorry, something went wrong during the conversion, please try again later.
Answered 1 year, 11 months ago.
Hi there,
Thanks for reaching out and sorry to hear that you are still getting trouble downloading the library through Altium. I also sent the file via your email address so you can now used it on your designs.
We've already escalated this to our developers, and as of now, they are now re-investigating this.
Kind regards,
Ron
Answered 1 year, 11 months ago.
Thanks!
Answered 1 year, 11 months ago.
Hi again!
We'd like to let you know that we had a temporary issue with our Altium downloads. We were able to fix the issue and the service is now live again.
Could you please attempt to download the part one more time and let me know if you still encountered the same issue? I have sent you an email with the downloaded file attached. Please let us know if you have any other questions.
Thanks!
Answered 1 year, 11 months ago.