Is the limit of 30 parts in my personal library because my account is new, or is it a permanent limit?
Surely it is not permanent limit, as I can't see the point in that feature existing for such a small quantity. I hadn't even finished adding the parts from one of my projects to my library before I reached it.
Added 1 month, 2 weeks ago.
Thanks for reaching out! This limit is set daily and automatically reset within 24 hours.
In addition, we can extend your limit within 24 hours, but let us know if this would work for you.
Answered 1 month, 2 weeks ago.
So to be clear, you can add up to 30 parts to the library per day, such that the total size can exceed 30 parts as it continues to grow over time, correct?
If so, yes it would be great if you could extend that limit for me. Thanks!
Answered 1 month, 2 weeks ago.
Hi Matthew,
To clarify, the limit will stay the same on a daily basis and it will not grow over time. In the meantime, let me give you the limit extension for 24 hours.
Kind regards,
Ron
Answered 1 month, 2 weeks ago.
Hi Ron, I'm still seeing the same error:
"You have reached your limit of 30 parts in your Personal Library"
I have not added any parts to my library since your last post, and when I attempted to do so for the first time, I got that error same as yesterday.
Answered 1 month, 1 week ago.
Hi Matthew,
We might to investigate this further moving forward. To clarify, are you trying to download multiple parts from your personal library? or you are getting this message while downloading individual parts?
Kind regards,
Ron
Answered 1 month, 1 week ago.
I am getting this message when I try at add a part to my library using the "Add to Library" button on a part's page (any part).
Answered 1 month, 1 week ago.
Ron, this was the subject of my original question. I was asking if there was not some way to have more than 30 parts available in my Personal Library, as even the parts for a single project exceeds the limitation of 30 parts. That is the limit I was asking if there was any way to change.
Answered 1 month, 1 week ago.
Hi Matthew,
It seems that extending your download limits did not work properly. We only mentioned this since we thought this might also work on your Personal library or cases of batch downloads as well.
Let me try reproducing this on our side and see if we get the same message. We will then contact our engineers to see if we have further solutions.
As mentioned, we can send this library to you via your email address. If you can share the format, we will download those parts for you on our end and share them as a .zip file.
Kind regards,
Ron
Answered 1 month, 1 week ago.
Hi Matthew,
Upon checking, we noticed that your Personal Library contains 30 parts. I suggest decreasing the number of parts available in your Personal Library.
For your convenience, I will share the library with you via your email address. Please share the format you want to use, and we will take it from there.
Regards,
Ron
Answered 1 month, 1 week ago.